Verloop.io Dominates G2 Summer 2024Learn More
All-in-one customer support troubleshooting solution with effortless deployment and versatility.
User-friendly interface, seamless integration, and automation, analytics, and CRM
integration make it the preferred choice surpassing Gupshup.
Gupshup’s coding-reliant Bot Builder offers limited features, whereas Verloop.io excels with
Verloop.io’s broader analytics include
The variety of these features easily outperforms Gupshup.
Verloop.io provides comprehensive and real-time insights into your agents’ activities, encompassing:
On the other hand, Gupshup offers a more limited scope, allowing you to solely track agent performance and monitor conversation feeds.
Verloop.io offers a range of powerful LLM features, including:
In contrast, Gupshup lacks these advanced capabilities to empower its agents in delivering enhanced customer responses.
Verloop.io is developing a customer support operating system and is there for you at every step of the way.
Our team is always available to assist you in going live and continuously improving your conversation flows.
Verloop.io transforms support with the power of machine learning (ML), automated speech recognition (ASR), Generative AI and natural language processing (NLP).
When comparing the two solutions, G2’s reviewers found Verloop.io:
Overall, reviewers preferred doing business with Verloop.io. Reviewers felt that Verloop.io meets their needs better than Gupshup.
Don’t take our word for it. We will let them do the talking.
“The Product team is strong and ensures the product is evolving in the positive direction based on market needs. Excellent UI and browser the Product from Admin, Manager and Agent point of view. Quick RCA and consistent behaviour with Whatsapp and CRM. API Integration is too good”
“I like how easy Verloop is to understand from an agents perspective, me and my team has been using Verloop for the last 6+ months now and I must say this has been one of the easiest to use apps with an amazing real-time dashboard that gives us a clear picture of the inflow and metrics. One of the best updates recently that we saw was the new skill set option, it is what we have been waiting for soo long and it’s really helpful. Would be really great if we can add departments in the skill set as well along with the concurrency.”
“Using Verloop is a smooth process. It is user-centric. It helps us to identify the immediate need of the users by viewing the queries answered by the bot and allows us to provide quick responses with the help of canned responses. It does not lag, no delay in message delivery while chatting, secure website, and respects users’ privacy. Connects the user to nearby location, using the pin code.”
"Verloop’s logo, brand name and all terms and logos marked with a ™, ® or ©, are copyright, trademarks (registered or unregistered) of Magiclane App Services Pvt. Ltd. (Verloop). All other trademarks, logos and brand names found on this website or mentioned herein belong to their respective owners. All other logos, names or brand names used in this website are for identification purposes only. Nothing contained on this website should be construed as creating any affiliation or granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the website without the written permission of Verloop."
