
Kata
“The Product team is strong and ensures the product is evolving in the positive direction based on market needs. Excellent UI and browser the Product from Admin, Manager and Agent point of view. Quick RCA and consistent behaviour with Whatsapp and CRM. API Integration is too good”
“I like how easy Verloop is to understand from an agents perspective, me and my team has been using Verloop for the last 6+ months now and I must say this has been one of the easiest to use apps with an amazing real-time dashboard that gives us a clear picture of the inflow and metrics. One of the best updates recently that we saw was the new skill set option, it is what we have been waiting for soo long and it’s really helpful. Would be really great if we can add departments in the skill set as well along with the concurrency.”
“Using Verloop is a smooth process. It is user-centric. It helps us to identify the immediate need of the users by viewing the queries answered by the bot and allows us to provide quick responses with the help of canned responses. It does not lag, no delay in message delivery while chatting, secure website, and respects users’ privacy. Connects the user to nearby location, using the pin code.”
Transparent pricing optimised to help your business scale and soar
Kata