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customer support
3 Mins
Introducing Threshold- Your Ultimate SLA Tracking Tool
customer support
Introducing Threshold- Your Ultimate SLA Tracking Tool
  • May 2nd, 2024 / 3 Mins read
  • Harshitha Raj
Is the agent meeting the defined SLA time for responding to the customer?  Are t...
customer support
3 Mins
G2 Badges Spring 2024
customer support
G2 Spring 2024 Report: Verloop.io Emerges as the Undisputed Leader
  • April 4th, 2024 / 3 Mins read
  • Harshitha Raj
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
ai chatbots
11 Mins
AI Chatbots: A complete guide
ai chatbots
What is an AI Chatbot: How it Works, Use Cases, and Industrial Application
  • June 16th, 2025 / 11 Mins read
  • Harshitha Raj
Understanding AI Chatbots What if your business could hold thousands of conversations—s...
customer support
18 Mins
Conversational AI examples and use cases
customer support
Debunking Conversational AI with Examples and Use Cases
  • May 14th, 2025 / 18 Mins read
  • Harshitha Raj
Your customer lands on your website at midnight, frustrated because their payment didn’t...
customer support
3 Mins
Introducing Threshold- Your Ultimate SLA Tracking Tool
customer support
Introducing Threshold- Your Ultimate SLA Tracking Tool
  • May 2nd, 2024 / 3 Mins read
  • Harshitha Raj
Is the agent meeting the defined SLA time for responding to the customer?  Are t...
customer support
3 Mins
G2 Badges Spring 2024
customer support
G2 Spring 2024 Report: Verloop.io Emerges as the Undisputed Leader
  • April 4th, 2024 / 3 Mins read
  • Harshitha Raj
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
AI
5 Mins
AI in UAE Retail
AI
AI Adoption in UAE Retail for Improving Customer Experience
  • July 16th, 2025 / 5 Mins read
  • Aarti Nair
AI Adoption in UAE Retail AI is changing the retail landscape in the UAE. Retailers are e...
ai chatbots
7 Mins
Arabic Chatbot
ai chatbots
How to Build an AI Chatbot in Arabic?
  • July 16th, 2025 / 7 Mins read
  • Aarti Nair
كيف يمكن بناء روبوت محادثة باللغة العربية باستخد...
outreach
3 Mins
outreach for proactive messages
outreach
Boost Your Engagement with Outreach by Verloop.io
  • July 16th, 2025 / 3 Mins read
  • Aarti Nair
“Hey, just checking if you saw our offer?”It’s the kind of message that either gets...
b2b sales strategy
5 Mins
Outbound sales strategy
b2b sales strategy
Is Your Outbound Sales Strategy Up to Par? Uncover the Truth Behind Effective Outreach
  • July 15th, 2025 / 5 Mins read
  • Aarti Nair
If you’re running outbound sales the same way you did three years ago, chances are you...
customer support
5 Mins
how to make customer support strong
customer support
10 Things That Make Your Customer Support Strong in the UAE
  • July 15th, 2025 / 5 Mins read
  • Aarti Nair
When a customer in Dubai messages a brand on WhatsApp about a delayed delivery, they expec...
customer experience
5 Mins
live chat features
customer experience
15 Live Chat Features for Quick and Personalised Customer Support
  • July 15th, 2025 / 5 Mins read
  • Harshitha Raj
15 live chat features Empower your support agents with live chat that help them delive...
b2b sales
11 Mins
b2b sales guide
b2b sales
The Ultimate Guide to Closing B2B Sales
  • July 15th, 2025 / 11 Mins read
  • Aarti Nair
Guide to Closing B2B Sales Closing B2B sales is both an art and a science. I...
customer support
3 Mins
Using Automation to Create a Seamless Client Experience-14
customer support
How to Use Automation to Deliver a Seamless Client Experience?
  • July 15th, 2025 / 3 Mins read
  • Aarti Nair
What’s the cost of a clunky client experience? Revenue, retention, and reputation and a...
whatsapp
8 Mins
Difference between WhatsApp Business and WhatsApp Business
whatsapp
What Are The Major WhatsApp and WhatsApp Business App Differences?
  • July 14th, 2025 / 8 Mins read
  • Aarti Nair
In this blog post, you will learn the differences between the WhatsApp and WhatsApp Busin...
whatsapp
4 Mins
schedule whatsapp messages on android and iphone
whatsapp
How To Schedule WhatsApp Messages On Android and iPhone
  • July 14th, 2025 / 4 Mins read
  • Aarti Nair
In this step-by-step guide, you will learn how to schedule WhatsApp messages on Android a...
whatsapp
9 Mins
Setting Up Auto-Reply for WhatsApp: A Guide to Staying Connected Responsibly
whatsapp
Setting Up Auto-Reply for WhatsApp: A Guide to Staying Connected Responsibly
  • July 14th, 2025 / 9 Mins read
  • Aarti Nair
In our fast-paced digital era, staying connected is crucial, yet managing constant commun...
AI
5 Mins
ai in customer service
AI
AI in Customer Service: Use Cases, Benefits, and What to Watch Out For
  • July 11th, 2025 / 5 Mins read
  • Harshitha Raj
You’ve likely been there.A customer waits on hold, gets bounced across teams, or repeat...
user experience
5 Mins
Unified Customer Profile
user experience
The Link Between User Delight and High NPS (And How to Strengthen It)
  • July 10th, 2025 / 5 Mins read
  • Aarti Nair
Most businesses track Net Promoter Score (NPS) to gauge loyalty. A high score signals bran...
email
14 Mins
Types of Customer Service
email
10 Types of Customer Service in 2025
  • July 10th, 2025 / 14 Mins read
  • Aarti Nair
We look at different types of customer support and how to go about selecting the best op...
customer support
5 Mins
unified customer profile
customer support
Understanding Building Unified Customer Profile
  • July 8th, 2025 / 5 Mins read
  • Aarti Nair
A unified customer profile view is a holistic view of customers’ information. Let’s l...

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Verloop Labs, Inc
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