Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: Generative AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
Nowadays, great customer service is more important than it ever was. In 2025, businesses ...
In 2022, Open AI’s ChatGPT, a language model blew minds with its ability to generate hum...
Let’s face it—escalations are part of the job for any customer support agent. Whether ...
The metaverse, a common virtual shared area created by combining virtually improved digit...
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
An average agent handles more than 250 conversations each month, addressing customer inqu...
AnswerFlow Integration with Smart Block: Elevating Smart Conversations with Verloop.io
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The landscape of modern customer interactions is continually evolving, and as a result, t...
Prompt writing has emerged as a transformative tool across various creative domains, be i...
We're thrilled to introduce our latest breakthrough – the Smart Block.
The Smart Blo...
In today's dynamic digital landscape, customer engagement has evolved beyond traditional...
Welcome to the ever-evolving banking world, where machines don't just count your money; ...
Generative AI is a powerful solution that has emerged in the ever-evolving world of AI an...
Generative AI, the latest discovery in artificial intelligence, has revolutionised how w...
In today’s fast-paced world, customer expectations demand immediate and precise respons...
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