Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: Industry
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Automate First Notice of Loss with AI call
For insurance providers, First Notice of Loss ...
How many “callback tomorrow” promises have your agents logged this month?It’s June a...
Buying or renting a property can be a time-consuming and overwhelming process — for bot...
Customer expectations in retail have shifted substantially over time from traditional bric...
Voice banking is the new way to bank digitally in 2025 and beyond. Here’s why YOUR bank ...
Imagine a customer needs to freeze their card immediately after noticing an unauthorised ...
You’ve just launched a new product line online and watched as your hard-earned traffic...
From assisting customers with orders to handling returns and FAQs, AI-powered voice automa...
If you are responsible for managing debt collections at your bank or fintech institute, ...
Insurance voicebot can help you connect better with your customers through their innovativ...
In Q3 of the financial year 2024, the micro-lending sector recorded a gross loan portfolio...
Imagine calling a travel agency or booking MakeMyTrip to book your next getaway and being...
In the most competitive world of e-commerce, the checkout page is the final hurdle. It’s...
Getting visitors to your Shopify store is one thing; converting them into customers is ano...
While setting up an online store is relatively easy, running a successful one is challengi...
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