Streamlining Supply Chain and Logistics with Conversational AI
Streamline support and sales with generative AI-powered real-time engagement and see your revenue grow.
Fostering success for 500+ customers
Effortlessly manage queries surge with AI-powered voice and chat support automation. Empower real-time order management. Smooth complex queries transition with Live Chat dashboard.
Expand service reach via web, app, social media (Facebook, Twitter, WhatsApp, Telegram). Elevate customer experiences with aligned communication and multi-platform support for effortless accessibility.
Leverage NLP, NLU, and LLM for natural, personalised interactions. Integrate CRM and databases for agent insights. Ensure smooth departmental handovers with intelligent routing.
Minimise support tickets by timely info delivery. Boost supply chain transparency via proactive order updates for customers, partners, and dealers. Offer 24×7 real-time tracking and gather feedback for enhanced customer experience.
Capture interactions, uncover trends in ongoing conversations. Empower teams with actionable insights for superior service. Gauge agent productivity, allocate resources effectively, and refine support strategy with data-driven enhancements
Conversational AI for Logistic Supports to Maximise Efficiency
Driving Support Efficiency for 500+ Brands Globally
How will your business benefit?
Streamline Support
Automate tasks, track seamlessly, and gather insights for consistently enriched customer experiences and reducing support costs by 30%.
Boost Profitability
By harnessing the cross-selling and up-selling capabilities of Conversational AI optimise expenses and boost revenue by 60%.
Amplify Engagement
Enhance customer interactions with a dynamic combination of multimedia, real-time messaging, and omnichannel presence.
What is cooking in Verloop.io?
Gain insights on how we are helping brands improve their efficiency and productivity.
Frequently asked questions
Verloop.io’s AI Agents automate responses to common queries like shipment status, delivery timelines, tracking updates, and pickup scheduling, reducing dependency on human agents and improving turnaround time.
Yes. Verloop.io’s AI integrates with your order management systems and courier APIs to fetch real-time tracking information and instantly respond to customer requests via chat or voice.
Absolutely. Logistics companies can use WhatsApp and other messaging channels to send proactive delivery alerts, confirmation messages, and rescheduling options through AI-driven automation
AI Agents can intelligently detect frustration or unresolved intent and escalate the conversation to a live human agent, ensuring a seamless blend of automation and personal support.
Yes. Whether it’s 10,000 or 1 million packages a day, Verloop.io’s infrastructure is built for scale—supporting high concurrency, regional routing, and multi-channel communication with guaranteed uptime.
Yes. Verloop.io supports multilingual voice and chat, enabling logistics firms to offer customer support in local languages across global shipping lanes and warehouses.
ChatBanking is a step in the direction of ADIB's overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.
Siraj Patel CTO, ADIB