Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
While setting up an online store is relatively easy, running a successful one is challengi...
With more than 3 billion people using WhatsApp every month, it’s become the world’s m...
With exploding year-on-year growth in online shopping, customer expectations are soaring....
Travel Chatbots Help Provide a Better and Interactive Experience for Travelers.
I...
Businesses of all sizes are automating customer support to scale and improve consumer in...
Voice·mail (noun)/ˈvɔɪs.meɪl/ – An electronic message left when a call goes unanswe...
Have you ever watched your marketing budget climb higher and higher as you chase new acc...
Is your business riding the AI wave or watching from the shore?
In the UAE, artificial ...
If you work in banking or insurance, you’ll know that generating quotes and processing c...
A good chatbot can improve agent efficiency, reduce operational costs, provide fast and a...
Let’s say a man calls his bank.
He wants to break his Fixed Deposit and withdraw the ...
Every outbound AI call sounds exciting in the demo.
But when it comes to the deployment...
Integration of conversational AI platform with the customer service tools allows business...
Automate First Notice of Loss with AI call
For insurance providers, First Notice of Loss ...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
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