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Gen AI-Powered Voice Call Support That Your Business Needs

Engage customers in human-like conversations. Scale Support and elevate CSAT with Verloop.io’s Voice AI Call Platform for exceptional customer experiences.

Gen AI voice AI support solution
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outbound and inbound voice ai call platform
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Language
Automated Speech Recognition

Our ASR technology uses a mix of public and custom-trained models, backed by our ML engines trained on 1,000 hours of calls. It accurately understands and transcribes conversations by minimising mistakes, filtering out background noise, and recognising specific words, accents languages and intents.

NLU of voice ai call solution
Engine
NLU and ML for Call Automation

Verloop.io’s NLU engine, trained on industry data, excels in intent recognition, entity identification, and sentiment analysis. It detects accent nuances and tone shifts with high accuracy and low latency, enhancing AI call support experiences by distinguishing similar entities

outbound and inbound voice ai call platform
Large Language Model
Generative AI

Our LLM technology is finely trained on extensive datasets, ensuring an accurate understanding of natural language nuances. Our Voice AI platform comprehends complex queries and extracts key information to provide relevant and human-like responses instantly.

plug and play voice ai platform
Deployment
Plug and Play AI Call Automation

Verloop.io’s Voice AI Call Solution is a plug-and-play solution that is easily deployable on your cloud telephony, IVR, ACD, or PBX systems. It seamlessly integrates with your UCaaS ecosystem and offers the option to lease a calling line for quicker implementation. Try the best voice AI call platform now and see your CSAT score sore.

Upgrade to the Best Voice AI Call Platform

Share Updates

Deliver timely insights and reminders across channels: Stay connected with Real-time Relevance! Connected with Real-time relevance!

Collect Feedback

Empower customers with a conversational approach to review your products/services

Up-Sell Cross-Sell

Elevate conversational relevance: Seamlessly inform customers of new products and services in the same conversational flow to increase sales!

Take Instant Actions

Process requests immediately for seamless customer experience.

Information at FingerTips

Share relevant information with the customers via a natural conversation.

Check Status

Help customers track their order
updates, bank accounts, tickets, etc.

Have a Free-Flow Interaction Anytime, Anywhere.

real time dashboard of voice ai platform

Keep Customers Engaged

Give your consumers the freedom to converse with you in their native language in the same conversation flow.
real-time dashboard for customer engagement

Scale Inbound Call Support

Securely automate more than 80% of support and sales inquiries. Respond to queries immediately and transfer complicated query calls to online agents with the entire summary.
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One AI Call Solution for All

Integrate with over 100+ tools to combine all siloed systems into one to manage your support communications for a smooth experience.

Frequently asked questions

Verloop.io’s Voice AI platform is purpose-built for scale and customisation. It supports tailored voice personas, multilingual support, and integrates seamlessly with existing workflows, making it ideal for enterprises across industries.

Verloop.io provides dedicated, enterprise-grade infrastructure with >99.9% uptime, low-latency ASR (Automatic Speech Recognition), and fail-safe redundancy systems—ensuring consistent performance during high call traffic.

Verloop.io offers dedicated call-routing infrastructure, load-balancing mechanisms, and priority queues—making it a top choice for BFSI, healthcare, telecom, and e-commerce enterprises with high-volume outbound and inbound calling needs

It combines advanced Speech Recognition (ASR), Natural Language Understanding (NLU), and Speech Normalisation to handle accents, interruptions, and intent—delivering fluid, empathetic, and context-aware support calls.

Yes. Verloop.io’s Voice AI supports 20+ languages (including regional dialects), enabling businesses to deploy localised support experiences across diverse customer bases.

Absolutely. Verloop.io’s Voice AI can initiate proactive calls (like reminders, renewals, and follow-ups) and also handle inbound customer queries, improving response time and reducing agent load.

Embrace the pinnacle of customer support

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