Conversational AI for Telecom
Revamp support and sales conversations to drive revenue with a holistic experience. Cut query call volumes by 80% with generative AI solutions.
Fostering success for 500+ customers
Scale support 10x by engaging with customers using generative AI-powered chat or voice automation. Bring down average response time and average handling time to drive customer retention.
Be where your users are. Connect effortlessly through their preferred channel. Experience uninterrupted 24×7 support via conversational AI across websites, apps, social media, and more.
Merge 100+ tools seamlessly, obtaining and syncing real-time data. Empower agents with unified views of cross-channel chats and enriched insights using intelligent plugins.
Share updates, reminders, offers, and event details, eliminating the need for tickets. Nurture engagement, happiness, and lasting loyalty.
Analyze customer-agent conversations for behavioral insights. Use Real-time dashboards to track KPIs, facilitating informed decisions and enhancing customer experiences.
Your Conversational AI Partner for Telecom Support Excellence
Driving Support Efficiency for 500+ Brands Globally
How will your business benefit?
Effortless Lead Generation
Engage all customers, providing tailored insights and boosting conversions by 2x through personalised offers.
Slash Support Expenses
Enhance agent efficiency with AI-driven interactions, automating repetitive tasks and curbing operational costs by 30%.
Broaden Your Horizon
Expand your reach by connecting with customers across channels and languages, cultivating an enlarged audience base.
What is cooking in Verloop.io?
Gain insights on how we are helping brands improve their efficiency and productivity.
Frequently asked questions
Verloop.io’s AI Agents handle high volumes of repetitive queries—such as plan upgrades, data usage, billing issues, and SIM activation—across chat and voice, 24/7, without overwhelming human agents.
Yes. Verloop.io supports regional and global languages across channels like WhatsApp, web chat, and voice, helping telecom providers deliver localised and personalised support experiences.
By offering proactive outreach via AI Voice Agents for renewal reminders, plan suggestions, and real-time query resolution, Verloop.io improves customer satisfaction and retention at key journey points
Yes. Verloop.io can guide users through KYC documentation steps, provide real-time support, and trigger automated workflows for identity checks—streamlining compliance without long wait times.
Verloop.io offers seamless integration with telecom CRMs, billing systems, and internal ticketing tools, ensuring context-rich conversations and faster query resolutions across support workflows.
Unlike legacy IVRs, Verloop.io’s Voice AI understands natural speech, intent, and emotion, enabling smooth conversations around porting requests, recharge options, plan upgrades, and complaint status—at scale.
ChatBanking is a step in the direction of ADIB's overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.
Siraj Patel CTO, ADIB