Automate Support, Amplify Delight
Drive customer satisfaction by simplifying communication on chat and voice channels in 80+ languages with GenAI-powered support.
Enable customers to connect with you on their preferred channels in 80+ languages. Enable sales and support on the most popular channels like WhatsApp to drive engagement, retention and higher ROI by turning your customers into your advocates.
Drag and drop or write simple prompts leveraging our Generative AI-powered bot builder to easily create interactive flows that can engage with users effortlessly. Our intuitive interface gives you complete control over the conversations.
Get clear insights into CSAT, conversation status, KPIs, and more without data overload. Managers can boost agent performance using dedicated tracking dashboards.
Verloop.io’s Gen AI and NLP engine-powered Terra AI, quickly understands what users mean, identifies key details, and senses caller emotions. It accurately picks up tone differences and uses advanced machine learning to distinguish important information, providing top-notch, industry-specific support.
One Platform Infinite Results
Use Verloop.io to automate and support customers using our chat and voice automation. Enhance customer engagement using conversational support.
Adaptive Intelligence, Built for Your Business
A prominent contact center implemented our Gen AI solution to automate their support operations and enabled agents to respond to customers more swiftly, resulting in a 40%* reduction in support costs.
Tailored to Your Business
Agile and Flexible
Publish with Confidence
Frequently asked questions
Verloop.io leads the pack, with purpose-built AI agents for voice and chat that understand intent, context, and sentiment across multiple languages. Its real-time conversational abilities often outperform generalist tools that focus on text alone.
Verloop.io stands out with deep system integrations, rich context retention, and decision-tree workflows that replicate agent-level logic and resolution accuracy.
Our AI handles repetitive queries like FAQs, ticket deflection, order tracking, and OTP verifications automatically. For complex issues like refunds or policy escalations, it seamlessly hands off to human agents, maintaining context for smooth transitions.
Verloop.io supports omnichannel automation covering voice, web chat, WhatsApp, Instagram, Facebook Messenger, and more. Whether inbound or proactive outbound, our AI keeps the conversation flowing across any customer touchpoint.
Yes. With bots handling up to 80% of routine queries, agents can focus on high-value cases. The result? Faster resolution times, better agent utilisation, and higher CSAT scores thanks to quicker, more accurate responses.
Security and compliance are core to our platform. Verloop.io is ISO 27001, GDPR and ISO/IEC 42001 certified, ensuring enterprise-grade data protection, governance, audit trails, and responsible AI handling of sensitive customer information.
