Elevate Insurance Support with AI Agents
Elevate conversions and enhance full-cycle insurance customer support automation with generative AI-driven solutions.
Fostering success for 500+ customers
Employ an LLM-driven approach to comprehend customer intent and enable them to resolve their inquiries independently round-the-clock, beyond agents’ working time. Transfer complicated queries via live chat support smart routing.
Enable support and FAQs on their preferred channels like WhatsApp and Facebook with generative AI-powered AI Agents for policy updates, quick answers, and seamless multitasking, fostering happy and loyal customers.
With over 100+ integrations available, including CRM, marketing tools and more, connect with your existing stack to improve workflows and customer service efficiency.
Boost conversions with tailored outbounds for re-engaging leads using our Conversational AI. Personalise communication, automate tasks and enhance interactions for improved customer engagement.
Track actionable insights using analytical dashboards. Enable seamless customer experience, and higher retention, with real-time insights into customers’ engagement, agent performance, and support metrics.
Drive Insurance Support Excellence with Conversation Automation
Driving Support Efficiency for 500+ Brands Globally
How will your business benefit?
Bring in more leads
Guide customers through the personalised policies and upsell new features through conversational AI.
Upgrade to Quick Service
Answer customer queries instantly and accurately with Generative AI automation.
Improve Agent Productivity
Enhance productivity and ease agent workload by automating repetitive tasks.
What is cooking in Verloop.io?
Gain insights on how we are helping brands improve their efficiency and productivity.
Frequently asked questions
Verloop.io’s Voice AI Agents can automate FNOL collection via calls, guiding customers through incident reporting, capturing media evidence, and triaging claims in real time—without needing human intervention.
Yes. Customers can use AI chat or voice agents to check policy details, download documents, update information, and even renew policies—all through automated, personalised conversations.
Verloop.io is ISO/IEC 42001 certified, GDPR, ISO 9000, and ISO 27001 compliant, ensuring enterprise-grade security and governance. Sensitive data like KYC, policy numbers, and claim details are encrypted, logged, and handled with full auditability.
Yes. Verloop.io offers pre-built and custom integrations with popular CRMs, policy admin systems, and claims platforms—enabling a seamless two-way flow of data between your systems and the AI interface.
Absolutely. Verloop.io supports regional language communication across chat and voice, helping insurers cater to local audiences with personalised, native-language support.
From claim status checks and premium reminders to lead qualification and document submission, Verloop.io’s AI Agents can handle a wide range of repetitive, high-volume queries—freeing up your team for complex cases.
ChatBanking is a step in the direction of ADIB's overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.
Siraj Patel CTO, ADIB