The new E-commerce platform: Dynamic Conversational AI Platform Powered by Generative AI

Step into the world of tomorrow’s ecommerce landscape, where personalised, humane experiences reign supreme. Join us at the exclusive roundtable event, “The new E-commerce platform: Dynamic conversational AI platform, powered by Generative AI” brings together industry experts, thought leaders, and professionals from India, with a focus on how generative artificial intelligence (AI) is transforming customer engagement in the e-commerce industry. As we delve deeper, we will tackle the intricacies of implementing generative AI in the e-commerce market. Explore the cultural nuances, language diversity, and the art of localisation.It will feature discussions, presentations, and case studies from experts in the field, showcasing real-world examples.

Date: 20th July 2023
Time: 6:00 PM to 8:00 PM IST
Location: Bengaluru– India

Why Should You Attend?

If you are a part of the e-commerce industry, this event is a must-attend for you. By attending, you will:

  • Discover the cutting-edge customer support and sales experience trends that are revolutionising e-commerce processes!
  • Uncover how retail and e-commerce platforms leverage generative AI and conversational AI to elevate customer experiences and optimise operations.
  • Hear from industry experts about the strategies like localisation that can help thrive in the new normal.
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Pain Areas for the Ecommerce Industry:

  • Lack of personlised shopping and support experience.
  • Linguistically and culturally diversity in India.
  • Meeting customers’ evolving expectations in a digital-first world
  • Adapting to the rapidly changing regulatory landscape
  • Economic instability
  • Building trust in customers
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Expectations for Ecommerce Industry Managers:

  • Prioritise customer support: Implement efficient and responsive channels, empower support teams, and build customer loyalty.
  • Develop effective sales strategies: Analyze customer data, optimize the platform, and offer attractive promotions to drive sales.
  • Implement data-driven marketing: Leverage digital channels, analyze performance metrics, and stay ahead of industry trends.
  • Focus on personalisation: Utilize customer data and advanced technologies for personalized recommendations and interactions.
  • Embrace innovation and adaptability: Stay proactive, explore new technologies, and foster a culture of innovation to thrive in the dynamic e-commerce landscape.
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Our solutions have helped Our Customers from Retail and E-commerce Industry to:

5 s

Query
Resolution Time

45.47 %

Customer
Satisfaction

69 %

Query
Resolution

About the Host

Urvashi Singh

Strategic Business Lead,
Verloop.io
Swiggy | LinkedIn | Mettl

Urvashi is an experienced strategy professional with 10+ years of experience working in the SaaS space. At Verloop.io she is helping companies automate customer interactions and build future-proof customer engagement/ support channels with Conversational-AI. In these 10 years of experience, she has worked with companies like Swiggy, LinkedIn where she drove strategic engagements across different industries but focusing on BFSI.

She will be moderating this session to add inputs into how BFSI can make most out of Generative AI.

About the Host

Urvashi Singh

Strategic Business Leader, Verloop.io Swiggy | LinkedIn | Mettl

Urvashi is an experienced strategy professional with 10+ years of experience working in the SaaS space.At Verloop.io she is helping companies automate customer interactions and build future-proof customer engagement/ support channels with Conversational-AI. In this 10 years of experience she has worked with companies like Swiggy, LinkedIn where she drove strategic engagements across different industries but focusing on BFSI.

She will be moderating this session to add inputs into how BFSI can make most out of Generative AI.
Contact-Us (1)

Contact us for any support and questions

Email us at: marketing@verloop.io

Be a Part of the Future Discussion

This event is ideal for professionals and entrepreneurs who are interested in exploring the potential of generative AI in Retail and E-commerce. It is also suitable for anyone who is interested in the latest trends and developments in the field of artificial intelligence. 

Don’t miss this opportunity to learn from other experts in the field and network with like-minded individuals. Register now to secure your spot at the Roundtable Event on “Personalized Shopping Experiences: How Generative AI is Transforming Customer Engagement in Retail and E-commerce”

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Change Tomorrow by Being the Part of the Discussion Today

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