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Conversational AI is known for creating personalized customer experiences. More importantly, it allows customers to answer their questions within a...

Customer support automation platform Verloop.io has appointed Peeyush Jain as its chief technology officer, said a statement issued today

Bots have been satisfactorily answering 62 per cent of customer queries in the e-commerce industry, reveals a new study conducted by...

Powered by artificial intelligence, machine learning and natural language processing, the chat application will enable users to fulfill their banking...

While deliberating over the evolving natural personalized conversation, it is important to discuss the inclusion factor. Specifically, in a diverse...

Customer support automation platform, Verloop.io promoted by GrowthStory, has raised $5 million as a part of its series A round...

The series A round also saw participation from existing investors IDFC Parampara and Infosys co-founder S Gopalakrishnan

Verloop.io, a startup that helps clients like Decathlon and Cleartrip automate customer service using Artificial Intelligence, is raising $5 million...