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Author: Aarti Nair

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customer support
3 Mins
Introducing Threshold- Your Ultimate SLA Tracking Tool
customer support
Introducing Threshold- Your Ultimate SLA Tracking Tool
  • May 2nd, 2024 / 3 Mins read
  • Aarti Nair
Is the agent meeting the defined SLA time for responding to the customer?  Are t...
customer support
3 Mins
G2 Badges Spring 2024
customer support
G2 Spring 2024 Report: Verloop.io Emerges as the Undisputed Leader
  • April 4th, 2024 / 3 Mins read
  • Aarti Nair
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice Assistants
27 Mins
voice ai guide
Voice Assistants
2025 Voice AI Guide to Improving Customer Experiences
  • February 13th, 2025 / 27 Mins read
  • Aarti Nair
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
customer support
18 Mins
conversational ai
customer support
Debunking Conversational AI with Examples and Use Cases
  • August 28th, 2024 / 18 Mins read
  • Aarti Nair
The more natural, human-like communication with machines is made possible by conversationa...
HR
10 Mins
hr chatbot
HR
HR Chatbot Guide: Use-cases, Benefits, Examples
  • July 27th, 2022 / 10 Mins read
  • Aarti Nair
Ask any HR professional what they work on, and it’s likely they will pull out a list o...
customer support
5 Mins
customer support
Sail Through The Economic Crisis With AI-Powered Customer Support
  • July 25th, 2022 / 5 Mins read
  • Aarti Nair
Economic crisis is looming over the world. Here’s how your customer support can keep u...
voice AI
5 Mins
ASR Error corrections
voice AI
How Verloop.io Improved its ASR Accuracy with Error Correction Techniques
  • July 21st, 2022 / 5 Mins read
  • Shivam Raj
Voice-based conversational AI solves customer queries by providing relevant answers. It e...
whatsapp chatbot
14 Mins
whatsapp chatbot
Top WhatsApp Chatbots Use Cases and Applications
  • July 20th, 2022 / 14 Mins read
  • Aarti Nair
WhatsApp is the most popular messaging application in the world. With WhatsApp chatbots,...
edtech
8 Mins
using whatsapp chatbot in the education sector
edtech
WhatsApp Chatbot for Edtech: A Complete Guide for 2022
  • July 19th, 2022 / 8 Mins read
  • Aarti Nair
With education getting online, institutes need to have a solution to meet students there....
real estate
10 Mins
customer retention strategies
real estate
14 Proven Customer Retention Strategies From Our Real Estate Clients
  • July 19th, 2022 / 10 Mins read
  • Aarti Nair
Want to know how the best real estate companies support and retain their customers? Find ...
whatsapp
7 Mins
WhatsApp Chatbot for Real Estate with
whatsapp
WhatsApp Chatbot for Real Estate with Top 8 Use Cases
  • July 14th, 2022 / 7 Mins read
  • Aarti Nair
Why do companies need a WhatsApp Chatbot for Real Estate? And why do they need one more ...
whatsapp business api
8 Mins
whatsapp business api
WhatsApp Chatbots for Fintech – A Complete Guide
  • July 14th, 2022 / 8 Mins read
  • Aarti Nair
Banks are some of history's premier institutions. Built on trust and efficiency, the ban...
chatbot
5 Mins
FAQ chatbot feature
chatbot
Automate Your L1 Queries With an FAQ Chatbot
  • July 13th, 2022 / 5 Mins read
  • Aarti Nair
An FAQ chatbot helps you answer all common and repetitive support queries in time. Know ...
chatbot
8 Mins
chatbot on whatsapp for logistics industry
chatbot
WhatsApp Chatbot for Logistics with Top Use Cases
  • July 12th, 2022 / 8 Mins read
  • Aarti Nair
To understand the need for a WhatsApp Chatbot for Logistics and to comprehend the size of...
whatsapp business api
6 Mins
whatsapp business api
WhatsApp Chatbots for Banking with 9 Use Cases
  • July 12th, 2022 / 6 Mins read
  • Aarti Nair
Imagine a customer needs to freeze their card immediately after noticing an unauthorised...
security
10 Mins
chatbot security
security
Conversational Chatbot Security: Threats, Measures, Best Practices
  • July 6th, 2022 / 10 Mins read
  • Aarti Nair
Are you considering using a conversational chatbot for your customer support? In this pos...
whatsapp chatbot
5 Mins
WhatsApp chatbot for Business
whatsapp chatbot
WhatsApp Chatbot for Business: Build WhatsApp Bot with Verloop.io
  • July 5th, 2022 / 5 Mins read
  • Aarti Nair
Should you or should you not get a WhatsApp Chatbot for your business?  If you a...
whatsapp
4 Mins
schedule whatsapp messages on android and iphone
whatsapp
How To Schedule WhatsApp Messages On Android and iPhone
  • July 4th, 2022 / 4 Mins read
  • Aarti Nair
In this step-by-step guide, you will learn how to schedule WhatsApp messages on Android ...
whatsapp
9 Mins
Customer support on Instagram WhatsApp Facebook
whatsapp
Customer Support: Instagram vs Facebook vs WhatsApp
  • June 30th, 2022 / 9 Mins read
  • Aarti Nair
How can you effectively support your users on the top 3 social platforms - Instagram, Fac...

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