Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Author: Aarti Nair
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Verloop.io, the leading specialist in conversational AI for customer support, is proud to...
A unified customer profile view is a holistic view of customers’ information. Let’s ...
Bengaluru, India and Abu Dhabi, UAE:
Verloop.io, the leading Conversational AI ...
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This is the updated version of the post: WhatsApp Bot: A Guide for India in 2020.
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