Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Author: Aarti Nair
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
Customer Acquisition Cost or CAC is the cost of convincing a potential customer to buy a...
We stepped into this quarter with some great news: Verloop.io received the “Users Love ...
Ecommerce businesses today are the cusp of something extraordinary. As the pandemic take...
Customer experience (CX) is the result of every interaction a customer has with your bus...
Customer Acquisition Cost (CAC) is the cost incurred by an organization to convince peop...
Measure your customer support chatbot’s achievements and value
Customer support...
We conducted a webinar on the 17th of September, where we were joined by industry veteran...
We are nine months into 2020, the year which promised big things. Instead, we are living...
Here we discuss how you can gain the first-mover advantage during the pandemic by buildi...
2020 has been a rough year for luxury retailers and producers. Brands will have to rapidl...
Here’s our story on how we built CANbot - The COVID-19 bot equipped to answer all the q...
On March 15th, India registered an unhappy coronavirus milestone - 100 positive COVID-19...
Follow-up email has been a key part of Email marketing which is hard to be unnoticed. In...
More often than not, the insurance and banking industry operates as the unofficial shock a...
Don’t let this pandemic halt your business. Want to know how you can keep up? Then, le...
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