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customer support
3 Mins
Introducing Threshold- Your Ultimate SLA Tracking Tool
customer support
Introducing Threshold- Your Ultimate SLA Tracking Tool
  • May 2nd, 2024 / 3 Mins read
  • Aarti Nair
Is the agent meeting the defined SLA time for responding to the customer?  Are t...
customer support
3 Mins
G2 Badges Spring 2024
customer support
G2 Spring 2024 Report: Verloop.io Emerges as the Undisputed Leader
  • April 4th, 2024 / 3 Mins read
  • Aarti Nair
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice Assistants
27 Mins
voice ai guide
Voice Assistants
2025 Voice AI Guide to Improving Customer Experiences
  • February 13th, 2025 / 27 Mins read
  • Aarti Nair
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
customer support
18 Mins
conversational ai
customer support
Debunking Conversational AI with Examples and Use Cases
  • August 28th, 2024 / 18 Mins read
  • Aarti Nair
The more natural, human-like communication with machines is made possible by conversationa...
chatbot
5 Mins
FAQ chatbot feature
chatbot
Automate Your L1 Queries With an FAQ Chatbot
  • July 13th, 2022 / 5 Mins read
  • Aarti Nair
An FAQ chatbot helps you answer all common and repetitive support queries in time. Know ...
chatbot
8 Mins
chatbot on whatsapp for logistics industry
chatbot
WhatsApp Chatbot for Logistics with Top Use Cases
  • July 12th, 2022 / 8 Mins read
  • Aarti Nair
To understand the need for a WhatsApp Chatbot for Logistics and to comprehend the size of...
whatsapp business api
6 Mins
whatsapp business api
WhatsApp Chatbots for Banking with 9 Use Cases
  • July 12th, 2022 / 6 Mins read
  • Aarti Nair
Imagine a customer needs to freeze their card immediately after noticing an unauthorised...
security
10 Mins
chatbot security
security
Conversational Chatbot Security: Threats, Measures, Best Practices
  • July 6th, 2022 / 10 Mins read
  • Aarti Nair
Are you considering using a conversational chatbot for your customer support? In this pos...
whatsapp chatbot
5 Mins
WhatsApp chatbot for Business
whatsapp chatbot
WhatsApp Chatbot for Business: Build WhatsApp Bot with Verloop.io
  • July 5th, 2022 / 5 Mins read
  • Aarti Nair
Should you or should you not get a WhatsApp Chatbot for your business?  If you a...
whatsapp
4 Mins
schedule whatsapp messages on android and iphone
whatsapp
How To Schedule WhatsApp Messages On Android and iPhone
  • July 4th, 2022 / 4 Mins read
  • Aarti Nair
In this step-by-step guide, you will learn how to schedule WhatsApp messages on Android ...
whatsapp
9 Mins
Customer support on Instagram WhatsApp Facebook
whatsapp
Customer Support: Instagram vs Facebook vs WhatsApp
  • June 30th, 2022 / 9 Mins read
  • Aarti Nair
How can you effectively support your users on the top 3 social platforms - Instagram, Fac...
ai vs humans
7 Mins
Chatbot vs human
ai vs humans
AI Chatbots Vs Humans – Which is better?
  • June 28th, 2022 / 7 Mins read
  • Aarti Nair
Companies are questioning which service is better for their customers - human or AI-powe...
facebook
8 Mins
facebook
Get Started with Facebook Chatbot in Just 30 Seconds with Verloop.io
  • June 23rd, 2022 / 8 Mins read
  • Shankar Sha
Want to create a chatbot on Facebook page but don't know where to start? Verloop.io uses...
facebook
4 Mins
facebook
How to Set up and Verify Facebook Business Manager
  • June 21st, 2022 / 4 Mins read
  • Aarti Nair
A quick guide to creating and verifying your Facebook Business Manager Account in a few m...
chatbot
5 Mins
Train a chatbot train AI
chatbot
AI training: 5 Easy Ways to Train a Chatbot
  • June 15th, 2022 / 5 Mins read
  • Aarti Nair
We know AI training is no child’s play. But with these tips and ways handy, you can bu...
Voice Assistants
5 Mins
Voice Assistants
4 BIG Challenges Prevalent in Speech Recognition Today
  • June 14th, 2022 / 5 Mins read
  • Aarti Nair
Speech recognition is difficult to implement in real-time environments. We list the probl...
Conversational AI
17 Mins
Conversational AI
AI is Disruptive. Your Call Centre is No Exception.
  • June 13th, 2022 / 17 Mins read
  • Aarti Nair
AI in call centres makes your agent’s life easier and improves customer experiences wi...
chatbot
6 Mins
self service in customer support
chatbot
Scale vs. Personalisation in Customer Support. We Finally Have a Solution! 
  • June 8th, 2022 / 6 Mins read
  • Aarti Nair
AI-powered chatbots have transformed the way we understand customer support. No longer i...
Conversational AI
4 Mins
post pandemic chatbot
Conversational AI
Which Direction are the Chatbots Heading Post Pandemic
  • June 6th, 2022 / 4 Mins read
  • Aarti Nair
The COVID-19 pandemic brought forth an unprecedented crisis, which has compelled busines...

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Verloop Labs, Inc
44 Montgomery St
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Verloop Labs Ltd
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