Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Author: Harshitha Raj
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Exciting news! Verloop.io has been crowned "Best Customer Service Software for 2023" by T...
The shift from traditional code-based automation development to no-code AI solutions has ...
Last year, we announced that Verloop.io has officially become a WhatsApp BSP, and we’r...
WhatsApp Business has recently introduced a new feature that allows businesses to share t...
The world is fascinated by artificial intelligence. We are amazed at texts generated by ...
Verloop.io outshines its competitors again on the latest G2 Spring 2023 Report. With 50 ...
Today, we bring you the self-serve Bot Builder.
We at Verloop.io are solemnly com...
Conversational AI solutions are is in its next phase with the emergence of Generative AI...
Agents are overburdened with a long list of tickets to resolve. This is why Conversation...
Verloop.io Launches a New Generative AI Feature - AI Summary
We are launching a new AI...
There’s no reason why any customer support experience should be hindered, for you and ...
Since the launch of ChatGPT in Nov 2022, everyone has grown obsessed with this new large ...
The customer care industry has the highest employee turnover rate, around 30-50%. We loo...
We’ve done it once again!
Verloop.io has been named in the recently rolled ou...
For any business, customer feedback is a primary determinant of change and progression. I...
Converse