Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Author: Harshitha Raj
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
How can you effectively support your users on the top 3 social platforms - Instagram, Fac...
Companies are questioning which service is better for their customers - human or AI-powe...
Want to create a chatbot on Facebook page but don't know where to start? Verloop.io uses...
A quick guide to creating and verifying your Facebook Business Manager Account in a few m...
We know AI training is no child’s play. But with these tips and ways handy, you can bu...
Speech recognition is difficult to implement in real-time environments. We list the probl...
AI in call centres makes your agent’s life easier and improves customer experiences wi...
AI-powered chatbots have transformed the way we understand customer support. No longer i...
The COVID-19 pandemic brought forth an unprecedented crisis, which has compelled busines...
Do your chatbot users speak English? The answer is probably no.
Out of the 4.72 billio...
Bengaluru, 18 May, 2022: Verloop.io, a leading specialist in the conversational AI domain...
As support becomes more customer focussed, the call centre is struggling to keep up. Aut...
Meta announced that it will open the WhatsApp Cloud API to all businesses during their e...
I’ve been recently working on several articles in the Martech and digital space. Mostly...
1.3 million.
That’s the daily, active global users on Instagram. And 90% of t...
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