Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Author: Harshitha Raj
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Verloop.io and Tech Access Asia have entered a strategic partnership to enable brands in ...
At F8 Refresh in June last year, Facebook announced that it has opened up its Messenger A...
It’s a universal truth that people hate filling forms. This is especially true if ther...
Here are 10 ways you can streamline food ordering and customer support for your users wi...
Earlier customers had basic expectations from a company – quality product or service a...
Chatbots serve many purposes. It can answer customers’ frequently asked questions, dir...
Verloop.io, the leading specialist in conversational AI for customer support, is proud to...
A unified customer profile view is a holistic view of customers’ information. Let’s ...
Bengaluru, India and Abu Dhabi, UAE:
Verloop.io, the leading Conversational AI ...
Shopify is redefining the e-commerce space. With over 3M websites around the world, you ...
This is the updated version of the post: WhatsApp Bot: A Guide for India in 2020.
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Here is what customer support experts have to say on how to deliver great customer suppo...
Chatbots (these days) are an important part of your website. In addition to supporting y...
Emojis constitute an important part of the text and are often ignored. However, using the...
In this blog post, you will learn how to verify your WhatsApp Business account and get t...
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