Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Author: Harshitha Raj
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Chatbots are a great medium to engage with your customers.
When a customer is en...
Conversational AI is here to truly revolutionise contact centres into efficient, accurat...
Verloop.io, the leading specialist in conversational AI for customer support, announced t...
Customer support is a must-have for delightful customer experiences. It needs to be hass...
Free-flowing and engaging templates make for the best chatbots. Here are 6 such real-est...
Conversational marketing is on the rise. No wonder, marketers love chatbots interacting ...
Multi-language capabilities, AI-powered conversations, and real-time monitoring are just...
Your Indonesian customers want to talk to you in their language - Bahasa Indonesia. Here ...
On 15th November, we held a webinar on ‘How to Future Proof your Customer Support Strat...
Empower your support agents with live chat that help them deliver the kind of great supp...
Verloop.io introduces ‘Queue Position’ on its bot platform. It will help end-user...
Webhooks or an API? Many of us have questions if they are the same or not. In this blog,...
In this blog, we'll thoroughly discuss the several use-cases available for WhatsApp Chat...
WhatsApp opt-in is one of the most powerful Sales and Support tools ever made. WhatsApp Ch...
Transacting is the most crucial and conclusive part of a customer’s journey. Elevate th...
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