Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Author: Harshitha Raj
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
As an insurance company, processing claims can be tiring. An insurance chatbot can autom...
AeroCRS, a leader in the travel technology industry, and Verloop.io collaborated to prov...
Southeast Asia has remained the foreground of tech novelty. In this blog, we’ll look a...
Knowing chatbot terms can be thrilling, especially now that almost every site comes with ...
Today, an ever-increasing number of businesses are incorporating chatbots into their web...
Instagram Messenger API for travel communication ensures flawless customer support. In t...
Chatbots in Southeast Asia is an upward trend. With smartphone penetration sky-high, mess...
Living in the age of convenience, speed and accessibility, businesses and consumers look ...
Customer engagement today is all about creating experiences that build trust. And 95% of...
Our website has had a complete redesign. We did this to present information in an easy a...
A good customer service strategy is the key driving force that takes the business up the...
Client experience matters, and it leads to real revenue. According to research from PwC, ...
Instagram is a social media platform for sharing photos and videos. It boasts 1.07 billi...
Big announcement coming in. WhatsApp has introduced Interactive Messages for WhatsApp Bu...
WhatsApp Business API (WABA API) is always on the lookout for ensuring the communication...
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