Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Author: Harshitha Raj
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Struggling to enhance customer engagement and brand loyalty? Conversational Voice AI techn...
When it comes to customer service, the quest for efficiency without compromising quality...
Voice AI tech is on the edge of revamping CX like never before. We will see how outreach A...
The journey of voice AI has been nothing short of remarkable. What started as basic voic...
Imagine yourself in the shoes of a frustrated customer, struggling to resolve an issue wit...
In 2022, Open AI’s ChatGPT, a language model blew minds with its ability to generate hum...
The Customer Effort Score (CES) assesses how much effort customers must make to fix an iss...
In the most competitive world of e-commerce, the checkout page is the final hurdle. It’s...
Getting visitors to your Shopify store is one thing; converting them into customers is ano...
A platform where nearly 3 billion people ( well, 2.95 billion active users to be precise) ...
As the frost settles and the year draws to a close, it's time to celebrate! Verloop.io is...
Analysing your outreach campaigns is very crucial. You send out messages, hoping they hit ...
Don't just play peek-a-boo with your customers this festive season—stay visible and buil...
كيف يمكن بناء روبوت محادثة باللغة العربية باستخد...
The modern world of business has become increasingly competitive, and providing customers ...
Converse