Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Author: Harshitha Raj
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
The introduction of the WhatsApp Business API, as well as the development of smart conve...
Intelligent automation revolutionises digital transformation by streamlining operations ...
The term “Artificial Intelligence” was first coined by the father of A...
Conversational AI transforms the gaming industry by engaging consumers in seamless discus...
The metaverse, a common virtual shared area created by combining virtually improved digit...
A comprehensive guide for WhatsApp Business API. Learn everything about WhatsApp API - h...
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Customers in the present online environment expect businesses to communicate with them q...
We are undoubtedly in a competitive digital market, and standing out demands creativity ...
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
With exploding year-on-year growth in online shopping, customer expectations are soaring...
Think about the last time you checked your bank balance or made a transaction. Chances a...
An average agent handles more than 250 conversations each month, addressing customer inqu...
The world of chatbots is evolving at lightning speed, and open-source platforms are lead...
In our fast-paced digital era, staying connected is crucial, yet managing constant commun...
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