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customer support
3 Mins
Introducing Threshold- Your Ultimate SLA Tracking Tool
customer support
Introducing Threshold- Your Ultimate SLA Tracking Tool
  • May 2nd, 2024 / 3 Mins read
  • Harshitha Raj
Is the agent meeting the defined SLA time for responding to the customer?  Are t...
customer support
3 Mins
G2 Badges Spring 2024
customer support
G2 Spring 2024 Report: Verloop.io Emerges as the Undisputed Leader
  • April 4th, 2024 / 3 Mins read
  • Harshitha Raj
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
ai chatbots
11 Mins
AI Chatbots: A complete guide
ai chatbots
What is an AI Chatbot: How it Works, Use Cases, and Industrial Application
  • June 16th, 2025 / 11 Mins read
  • Harshitha Raj
Understanding AI Chatbots What if your business could hold thousands of conversations—s...
customer support
18 Mins
Conversational AI examples and use cases
customer support
Debunking Conversational AI with Examples and Use Cases
  • May 14th, 2025 / 18 Mins read
  • Harshitha Raj
Your customer lands on your website at midnight, frustrated because their payment didn’t...
real estate
10 Mins
customer retention strategies
real estate
14 Proven Customer Retention Strategies From Our Real Estate Clients
  • July 19th, 2022 / 10 Mins read
  • Harshitha Raj
Want to know how the best real estate companies support and retain their customers? Find ...
whatsapp business api
8 Mins
WhatsApp Chatbots for BFSI
whatsapp business api
WhatsApp Chatbots for Fintech – A Complete Guide
  • July 14th, 2022 / 8 Mins read
  • Harshitha Raj
Banks are some of history's premier institutions. Built on trust and efficiency, the ban...
chatbot
5 Mins
FAQ chatbot feature
chatbot
Automate Your L1 Queries With an FAQ Chatbot
  • July 13th, 2022 / 5 Mins read
  • Harshitha Raj
An FAQ chatbot helps you answer all common and repetitive support queries in time. Know ...
chatbot
8 Mins
chatbot on whatsapp for logistics industry
chatbot
WhatsApp Chatbot for Logistics with Top Use Cases
  • July 12th, 2022 / 8 Mins read
  • Harshitha Raj
To understand the need for a WhatsApp Chatbot for Logistics and to comprehend the size of...
security
10 Mins
chatbot security
security
Conversational Chatbot Security: Threats, Measures, Best Practices
  • July 6th, 2022 / 10 Mins read
  • Harshitha Raj
Are you considering using a conversational chatbot for your customer support? In this pos...
whatsapp chatbot
5 Mins
WhatsApp chatbot for Business
whatsapp chatbot
WhatsApp Chatbot for Business: Build WhatsApp Bot with Verloop.io
  • July 5th, 2022 / 5 Mins read
  • Harshitha Raj
Should you or should you not get a WhatsApp Chatbot for your business?  If you a...
whatsapp
4 Mins
schedule whatsapp messages on android and iphone
whatsapp
How To Schedule WhatsApp Messages On Android and iPhone
  • July 4th, 2022 / 4 Mins read
  • Harshitha Raj
In this step-by-step guide, you will learn how to schedule WhatsApp messages on Android ...
whatsapp
9 Mins
Customer support on Instagram WhatsApp Facebook
whatsapp
Customer Support: Instagram vs Facebook vs WhatsApp
  • June 30th, 2022 / 9 Mins read
  • Harshitha Raj
How can you effectively support your users on the top 3 social platforms - Instagram, Fac...
ai vs humans
7 Mins
Chatbot vs human
ai vs humans
AI Chatbots Vs Humans – Which is better?
  • June 28th, 2022 / 7 Mins read
  • Harshitha Raj
Companies are questioning which service is better for their customers - human or AI-powe...
facebook
8 Mins
Get Started with Facebook Chatbot in Just 30 Seconds with Verloop.io
facebook
Get Started with Facebook Chatbot in Just 30 Seconds with Verloop.io
  • June 23rd, 2022 / 8 Mins read
  • Shankar Sha
Want to create a chatbot on Facebook page but don't know where to start? Verloop.io uses...
facebook
4 Mins
How to Set up and Verify Facebook Business Manager
facebook
How to Set up and Verify Facebook Business Manager
  • June 21st, 2022 / 4 Mins read
  • Harshitha Raj
A quick guide to creating and verifying your Facebook Business Manager Account in a few m...
chatbot
5 Mins
Train a chatbot train AI
chatbot
AI training: 5 Easy Ways to Train a Chatbot
  • June 15th, 2022 / 5 Mins read
  • Harshitha Raj
We know AI training is no child’s play. But with these tips and ways handy, you can bu...
Voice Assistants
5 Mins
Speech recognition challenges
Voice Assistants
4 BIG Challenges Prevalent in Speech Recognition Today
  • June 14th, 2022 / 5 Mins read
  • Harshitha Raj
Speech recognition is difficult to implement in real-time environments. We list the probl...
Conversational AI
17 Mins
AI is Disruptive. Your Call Centre is No Exception.
Conversational AI
AI is Disruptive. Your Call Centre is No Exception.
  • June 13th, 2022 / 17 Mins read
  • Harshitha Raj
AI in call centres makes your agent’s life easier and improves customer experiences wi...
chatbot
6 Mins
self service in customer support
chatbot
Scale vs. Personalisation in Customer Support. We Finally Have a Solution! 
  • June 8th, 2022 / 6 Mins read
  • Harshitha Raj
AI-powered chatbots have transformed the way we understand customer support. No longer i...

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