Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
This is the updated version of the post: WhatsApp Bot: A Guide for India in 2020.
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It’s time to reflect on the past year (Verloop.io in 2021). Our achievements and challe...
Here is what customer support experts have to say on how to deliver great customer suppo...
Chatbots (these days) are an important part of your website. In addition to supporting y...
Emojis constitute an important part of the text and are often ignored. However, using the...
In this blog post, you will learn how to verify your WhatsApp Business account and get t...
Chatbots are a great medium to engage with your customers.
When a customer is en...
Conversational AI is here to truly revolutionise contact centres into efficient, accurat...
Verloop.io, the leading specialist in conversational AI for customer support, announced t...
Customer support is a must-have for delightful customer experiences. It needs to be hass...
Free-flowing and engaging templates make for the best chatbots. Here are 6 such real-est...
Conversational marketing is on the rise. No wonder, marketers love chatbots interacting ...
Multi-language capabilities, AI-powered conversations, and real-time monitoring are just...
Your Indonesian customers want to talk to you in their language - Bahasa Indonesia. Here ...
On 15th November, we held a webinar on ‘How to Future Proof your Customer Support Strat...
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