Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
Your Indonesian customers want to talk to you in their language - Bahasa Indonesia. Here ...
On 15th November, we held a webinar on ‘How to Future Proof your Customer Support Strat...
Empower your support agents with live chat that help them deliver the kind of great supp...
Verloop.io introduces ‘Queue Position’ on its bot platform. It will help end-user...
Webhooks or an API? Many of us have questions if they are the same or not. In this blog,...
In this blog, we'll thoroughly discuss the several use-cases available for WhatsApp Chat...
WhatsApp opt-in is one of the most powerful Sales and Support tools ever made. WhatsApp Ch...
Transacting is the most crucial and conclusive part of a customer’s journey. Elevate th...
GITEX, Gulf Information Technology Exhibition, is one of the biggest tech shows in the w...
2021 is a fresh year for modern e-commerce users, especially in Southeast Asia. The regi...
The Middle East has remained one of the early adopters of tech and AI innovations. In th...
Want to transfer your phone number to a different WhatsApp Business API Account? Read mor...
Conversational AI is playing a more central role in today’s support organisation. Bran...
We couldn’t be more excited to share this news with you! Today LinkedIn announced the ...
In a world full of conversational AI chatbots, selecting the one best suited for your co...
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