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customer support
3 Mins
Introducing Threshold- Your Ultimate SLA Tracking Tool
customer support
Introducing Threshold- Your Ultimate SLA Tracking Tool
  • May 2nd, 2024 / 3 Mins read
  • Aarti Nair
Is the agent meeting the defined SLA time for responding to the customer?  Are t...
customer support
3 Mins
G2 Badges Spring 2024
customer support
G2 Spring 2024 Report: Verloop.io Emerges as the Undisputed Leader
  • April 4th, 2024 / 3 Mins read
  • Aarti Nair
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice Assistants
27 Mins
voice ai guide
Voice Assistants
2025 Voice AI Guide to Improving Customer Experiences
  • February 13th, 2025 / 27 Mins read
  • Aarti Nair
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
customer support
18 Mins
conversational ai
customer support
Debunking Conversational AI with Examples and Use Cases
  • August 28th, 2024 / 18 Mins read
  • Aarti Nair
The more natural, human-like communication with machines is made possible by conversationa...
conversational support
7 Mins
mobile chatbots
conversational support
How Can a Mobile Chatbot Level Up Your Business?
  • September 15th, 2021 / 7 Mins read
  • Aarti Nair
Real-time resolutions, happier CX, and cost-saving are a few ways mobile chatbots can be...
whatsapp business api
7 Mins
whatsapp template
whatsapp business api
WhatsApp Templates: Download 30 WhatsApp Business API Templates
  • September 13th, 2021 / 7 Mins read
  • Aarti Nair
Businesses use WhatsApp Message Templates to send notifications or...
social media
7 Mins
Using Social Media For Customer Service In MENA
social media
Acing Social Media For Customer Service In The MENA
  • September 7th, 2021 / 7 Mins read
  • Aarti Nair
Your customers in the Middle East and Africa are spending a good chunk of their time on ...
customer support
45 Mins
insta api guide
customer support
Instagram API: The Ultimate Guide
  • September 6th, 2021 / 45 Mins read
  • Aarti Nair
Instagram has grown in popularity in the last decade. With over 1 billion users, it’s o...
ecommerce
9 Mins
Social commerce Asia
ecommerce
Social Commerce And Support In Southeast Asia
  • September 6th, 2021 / 9 Mins read
  • Aarti Nair
Social media is booming in Southeast Asia, resulting in an influx of social commerce bus...
social media
13 Mins
social media customer care
social media
Your Guide To Navigating Through Social Media Customer Care
  • August 31st, 2021 / 13 Mins read
  • Aarti Nair
Social media is the newfound power for customer support. Read more to find out how you c...
customer support
7 Mins
self service with conversational AI
customer support
Why Customer Support Today is all about Self-Service
  • August 23rd, 2021 / 7 Mins read
  • Aarti Nair
Technology simplifies life. Everything from the moment we wake up to when we slee...
website chatbot
5 Mins
chatbot templates
website chatbot
10 Tips to Write Chatbot Templates With Examples
  • August 19th, 2021 / 5 Mins read
  • Aarti Nair
An ideal chatbot flow ensures that your users stay engaged and informed. Here are 10 key...
insurance chatbot
6 Mins
insurance chatbot
insurance chatbot
10 Things A Chatbot Can Do For Your Insurance Website
  • August 17th, 2021 / 6 Mins read
  • Aarti Nair
As an insurance company, processing claims can be tiring. An insurance chatbot can autom...
whatsapp chatbot
3 Mins
aerocrs partnership
whatsapp chatbot
Verloop.io Partners with AeroCRS to Delight Customers on WhatsApp
  • August 11th, 2021 / 3 Mins read
  • Aarti Nair
AeroCRS, a leader in the travel technology industry, and Verloop.io collaborated to prov...
AI in Asia
5 Mins
AI in Asia
AI in Asia
5 AI Trends Picking Up in Southeast Asia
  • August 9th, 2021 / 5 Mins read
  • Aarti Nair
Southeast Asia has remained the foreground of tech novelty. In this blog, we’ll look a...
customer support
5 Mins
in-app chatbot
customer support
Using a Mobile App Chatbot for Customer Service
  • August 4th, 2021 / 5 Mins read
  • Aarti Nair
Many businesses have adopted mobile chatbots for customer service to improve their custo...
marketing automation
7 Mins
integrations for customer service
marketing automation
5 Integrations to Improve Customer Service with Conversational AI
  • August 2nd, 2021 / 7 Mins read
  • Aarti Nair
Integration of conversational AI platform with the customer service tools allows busines...
chatbot
7 Mins
chatbot terminology
chatbot
The Essential Chatbot Terminology for Beginners
  • July 28th, 2021 / 7 Mins read
  • Aarti Nair
Knowing chatbot terms can be thrilling, especially now that almost every site comes with ...
chatbots
4 Mins
chatbots on website
chatbots
Top 10 Benefits of Adding a Chatbot on Your Website
  • July 20th, 2021 / 4 Mins read
  • Aarti Nair
Today, an ever-increasing number of businesses are incorporating chatbots into their web...

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Verloop Labs, Inc
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