Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
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Bengaluru, India and Abu Dhabi, UAE:
Verloop.io, the leading Conversational AI ...
Shopify is redefining the e-commerce space. With over 3M websites around the world, you ...
This is the updated version of the post: WhatsApp Bot: A Guide for India in 2020.
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It’s time to reflect on the past year (Verloop.io in 2021). Our achievements and challe...
Here is what customer support experts have to say on how to deliver great customer suppo...
Chatbots (these days) are an important part of your website. In addition to supporting y...
Emojis constitute an important part of the text and are often ignored. However, using the...
In this blog post, you will learn how to verify your WhatsApp Business account and get t...
Chatbots are a great medium to engage with your customers.
When a customer is en...
Conversational AI is here to truly revolutionise contact centres into efficient, accurat...
Verloop.io, the leading specialist in conversational AI for customer support, announced t...
Customer support is a must-have for delightful customer experiences. It needs to be hass...
Free-flowing and engaging templates make for the best chatbots. Here are 6 such real-est...
Conversational marketing is on the rise. No wonder, marketers love chatbots interacting ...
Multi-language capabilities, AI-powered conversations, and real-time monitoring are just...
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