Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customers in the Middle East and Africa are spending a good chunk of their time on ...
Instagram has grown in popularity in the last decade. With over 1 billion users, it’s o...
Social media is booming in Southeast Asia, resulting in an influx of social commerce bus...
Social media is the newfound power for customer support. Read more to find out how you c...
Technology simplifies life.
Everything from the moment we wake up to when we slee...
An ideal chatbot flow ensures that your users stay engaged and informed. Here are 10 key...
As an insurance company, processing claims can be tiring. An insurance chatbot can autom...
AeroCRS, a leader in the travel technology industry, and Verloop.io collaborated to prov...
Southeast Asia has remained the foreground of tech novelty. In this blog, we’ll look a...
Today, an ever-increasing number of businesses are incorporating chatbots into their web...
Instagram Messenger API for travel communication ensures flawless customer support. In t...
Chatbots in Southeast Asia is an upward trend. With smartphone penetration sky-high, mess...
Living in the age of convenience, speed and accessibility, businesses and consumers look ...
Our website has had a complete redesign. We did this to present information in an easy a...
A good customer service strategy is the key driving force that takes the business up the...
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