Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
A platform where nearly 3 billion people ( well, 2.95 billion active users to be precise) ...
As the frost settles and the year draws to a close, it's time to celebrate! Verloop.io is...
Analysing your outreach campaigns is very crucial. You send out messages, hoping they hit ...
Don't just play peek-a-boo with your customers this festive season—stay visible and buil...
كيف يمكن بناء روبوت محادثة باللغة العربية باستخد...
The modern world of business has become increasingly competitive, and providing customers ...
Let’s face it—escalations are part of the job for any customer support agent. Whether ...
When it comes to crafting seamless conversational AI solutions, the goal is to make intera...
Customer support has been an important aspect of any business. Your business doesn’t end...
Ever wondered how you could streamline data collection and lead qualification with a simpl...
No one likes spammy messages, and this rule applies to your customers as well!
A survey...
Imagine this scenario where a customer has purchased a product or service from your busine...
No matter how efficient you product is, while running a business, you lose leads. Some pot...
Stuck between choosing WhatsApp Business App or WhatsApp Business API for your business? W...
WhatsApp has grown from a basic chat software to an essential communication tool for compa...
Converse