Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: Conversational AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
Ecommerce businesses today are the cusp of something extraordinary. As the pandemic take...
Here we discuss how you can gain the first-mover advantage during the pandemic by buildi...
2020 has been a rough year for luxury retailers and producers. Brands will have to rapidl...
Here’s our story on how we built CANbot - The COVID-19 bot equipped to answer all the q...
On March 15th, India registered an unhappy coronavirus milestone - 100 positive COVID-19...
More often than not, the insurance and banking industry operates as the unofficial shock a...
Don’t let this pandemic halt your business. Want to know how you can keep up? Then, le...
WhatsApp has launched a suite of new product features over the past couple of quarters; ...
In this blog post, we will be discussing the best alternatives for Chatbot4u.
Like we pub...
Magento is one of the most powerful eCommerce platforms in the world. With tons of customi...
B2B sales. Let's start off simple.
What are B2B Sales?
B2B is shorthan...
Over the past few years and months, you've probably heard a lot about automation. From T...
Conversational Automation has taken an active role in the sales cycle. With the help of a...
Context is one of the most important facets of a holistic conversation. Here are the fol...
Are you here to learn how to build a bot? Then you’re on the right track to digital d...
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