Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Category: Conversational AI
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Conversational AI is trending and preferred communication tool for businesses. We look a...
Travel agencies need to be prepared when the industry opens up again. We discuss the cus...
The appropriate implementation of conversational AI in the insurance industry can help s...
As technology moves ahead, the need for business process automation is also increasing a...
In a study, 81% of travel respondents considered it very important for brands to provide...
Ecommerce businesses today are the cusp of something extraordinary. As the pandemic take...
Here we discuss how you can gain the first-mover advantage during the pandemic by buildi...
2020 has been a rough year for luxury retailers and producers. Brands will have to rapidl...
Here’s our story on how we built CANbot - The COVID-19 bot equipped to answer all the q...
On March 15th, India registered an unhappy coronavirus milestone - 100 positive COVID-19...
More often than not, the insurance and banking industry operates as the unofficial shock a...
Don’t let this pandemic halt your business. Want to know how you can keep up? Then, le...
WhatsApp has launched a suite of new product features over the past couple of quarters; ...
In this blog post, we will be discussing the best alternatives for Chatbot4u.
Like we pub...
Magento is one of the most powerful eCommerce platforms in the world. With tons of customi...
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