Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: Conversational AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Artificial intelligence has changed the way banks and financial institutions function - ...
Both the conversational AI solutions and chatbots work with a similar aim of offering cu...
Chatbots applications for industries have been the technological talk of the town. Over ...
Natural conversations with the power of AI are transforming customer support. Here, we e...
Good customer experience and a high percentage of customer retention are synonymous. Any...
Chatbots are declared to be the ongoing fad to survive in this business world, where auto...
Intents and entities evidently help AI identify the motive behind a user’s question. Th...
WhatsApp Marketing allows companies to promote themselves on the world’s most popular ...
Update: We have a new list of the Best Chatbot Apps, updated for 2023, that’s bigger an...
Chatbots are a great resource to help you to engage with your audience and generate inte...
Omnichannel support integrates multiple customer engagement channels to provide a seamle...
Automation.
When you hear the word, what comes to mind? A picture showing gears...
In every company, customer support is a division that measures its success based on a cu...
Customer support has evolved from the traditional help desk to a multi-dimensional suppor...
Your landing page needs a chatbot.
Why?
It’s the one page where your ...
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