Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Category: Conversational AI
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
In today's digital world, when customers talk to businesses using phones, chatbots, soci...
The holiday season is a busy and competitive time for marketers. Consumers are bombarded...
Prompt after prompt, we've witnessed the incredible rise of this ingenious tool that fuel...
If you’re involved in a customer facing role, you'll often find yourself face-to-face ...
We're excited to introduce to you a valuable integration that's designed to make your in...
Generative AI is at the vanguard of technological evaluations of recent developments in ...
Running a thriving print-on-demand business is incredibly fulfilling. Seeing a constant ...
We're thrilled to introduce our latest breakthrough – the Smart Block.
The Smart Blo...
The crucial need to access mental health remedies at any given point is not just a want b...
In today's dynamic digital landscape, customer engagement has evolved beyond traditional...
Welcome to the ever-evolving banking world, where machines don't just count your money; ...
Our quarterly scorecard by G2 is here, and least to say, we have outdone ourselves for t...
We see more and more businesses embracing the era of mobile commerce today, and truly, t...
Imagine this scenario: you're in a room, a coffee shop, or your office, surrounded by pe...
In today's rapidly evolving digital landscape, delivering a seamless and convenient custo...
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