Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: Customer Support
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
Social media is booming in Southeast Asia, resulting in an influx of social commerce bus...
Social media is the newfound power for customer support. Read more to find out how you c...
Technology simplifies life.
Everything from the moment we wake up to when we slee...
An ideal chatbot flow ensures that your users stay engaged and informed. Here are 10 key...
As an insurance company, processing claims can be tiring. An insurance chatbot can autom...
AeroCRS, a leader in the travel technology industry, and Verloop.io collaborated to prov...
Many businesses have adopted mobile chatbots for customer service to improve their custo...
Integration of conversational AI platform with the customer service tools allows busines...
Client experience matters, and it leads to real revenue. According to research from PwC, ...
Siraj Uddin is Head of Customer Experience at Transak. He talks about the importance of ...
Conversational AI is trending and preferred communication tool for businesses. We look a...
We look at different types of customer support and how to go about selecting the best op...
It’s a big, crowded marketplace out there, full of consumers that want different thing...
WhatsApp Business is popular because it has already proven its strength in uplifting cust...
An inescapable truth of customer support is facing angry and difficult customers. In thi...
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