Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Category: Industry
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Automation in the Edtech industry uses innovative tech to bring in the change that is be...
In a study, 81% of travel respondents considered it very important for brands to provide...
Foodtech is one of the most challenging industries in the world. Fast-moving SKUs with in...
Growing the business during COVID-19 and making profits become the tip of the iceberg du...
Ecommerce businesses today are the cusp of something extraordinary. As the pandemic take...
We conducted a webinar on the 17th of September, where we were joined by industry veteran...
2020 has been a rough year for luxury retailers and producers. Brands will have to rapidl...
More often than not, the insurance and banking industry operates as the unofficial shock a...
Don’t let this pandemic halt your business. Want to know how you can keep up? Then, le...
Let's discuss the elephant in the room. That is the looming effect of COVID-19 on the big...
If you're running an e-commerce store, you don't need me to tell you that it's a difficu...
Real Estate the world over is booming. And, the Real estate chatbot is the n...
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