Is the agent meeting the defined SLA time for responding to the customer?Â
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Category: Product
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
There was a time when having a chatbot on your website was enough to feel "digital-first...
When it comes to crafting seamless conversational AI solutions, the goal is to make intera...
Is the agent meeting the defined SLA time for responding to the customer?Â
Are t...
An average agent handles more than 250 conversations each month, addressing customer inqu...
Salesforce is a leading and preferred CRM platform for businesses across the globe.Â
...
If you manage a customer support team, you’ll know how important and powerful it is to...
Want to create a chatbot on Facebook page but don't know where to start? Verloop.io uses...
Just like how conversational AI is more appealing to users because it makes communication...
Every support team looks for one thing: to be able to resolve customer queries satisfact...
Banking is one of the leading industries to adopt digitisation and advanced technologies...
WhatsApp.Â
The most popular and downloaded app in the world.Â
The app wh...
When we talk about customer support, we invariably think of a ticketing platform. Thatâ€...
Leads are important to any business. Without the leads, there wouldn’t be any sales an...
Chatbots serve many functions. And deployable on many channels. If you are looking for a...
Selling and delivering customer support on Magento has never been easier. Check out how ...
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