Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: Voice
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
The journey of voice AI has been nothing short of remarkable. What started as basic voic...
Customer support has been an important aspect of any business. Your business doesn’t end...
Voice banking is the new way to bank digitally in 2025 and beyond. Here’s why YOUR bank ...
Call centres are way ahead of the time when they had no choice but to work around proble...
Speech recognition is difficult to implement in real-time environments. We list the probl...
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