Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: b2b
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Chatbots applications for industries have been the technological talk of the town. Over ...
Shourya Saha is a customer support savant and brings 20 years of experience to the table....
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