Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Tag: CAC
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Customer Acquisition Cost or CAC is the cost of convincing a potential customer to buy a...
Customer Acquisition Cost (CAC) is the cost incurred by an organization to convince peop...
Converse