Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: Conversational AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Automation.
When you hear the word, what comes to mind? A picture showing gears...
If you are on this page, then we guess you are here to get down to the basics of this rev...
Your landing page needs a chatbot.
Why?
It’s the one page where your ...
Businesses that dare to dream are the ones to grow. As aptly put by the English poet T.S....
AI-powered chatbots are the craze. But is the chatbot powering your customer communicati...
Engagement takes a high jump when a user interacts with an AI that’s smart, perceptive,...
WhatsApp is the most popular messaging application in the world. With WhatsApp chatbots,...
To understand the need for a WhatsApp Chatbot for Logistics and to comprehend the size of...
Are you considering using a conversational chatbot for your customer support? In this pos...
AI in call centres makes your agent’s life easier and improves customer experiences wi...
AI-powered chatbots have transformed the way we understand customer support. No longer i...
The COVID-19 pandemic brought forth an unprecedented crisis, which has compelled busines...
Do your chatbot users speak English? The answer is probably no.
Out of the 4.72 billio...
[10 Step Guide]
The Art and Science of Devising Chatbot Conversations
Lear...
I’ve been recently working on several articles in the Martech and digital space. Mostly...
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