Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Tag: Conversational AI
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Multi-language capabilities, AI-powered conversations, and real-time monitoring are just...
On 15th November, we held a webinar on ‘How to Future Proof your Customer Support Stra...
Verloop.io introduces ‘Queue Position’ on its bot platform. It will help end-user...
In this blog, we'll thoroughly discuss the several use-cases available for WhatsApp Chat...
WhatsApp opt-in is one of the most powerful Sales and Support tools ever made. WhatsApp Ch...
Transacting is the most crucial and conclusive part of a customer’s journey. Elevate th...
In a world full of conversational AI chatbots, selecting the one best suited for your co...
Real-time resolutions, happier CX, and cost-saving are a few ways mobile chatbots can be...
Social media is booming in Southeast Asia, resulting in an influx of social commerce bus...
Technology simplifies life.
Everything from the moment we wake up to when we slee...
As an insurance company, processing claims can be tiring. An insurance chatbot can autom...
The MENA region is full of opportunities for the Insurance and Lending sector. The GCC i...
Even though the banking and financial sector is taking its leap towards the future, cust...
The Middle East Insurance market has seen a systemic shift from disconnected technology ...
With a higher Internet penetration than the global average, businesses in the Middle Eas...
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