Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: Conversational AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
With Conversational AI in the foodservice domain, there's a significant impact on the cus...
With the uncertainties hovering high and the world transforming to locked economies due ...
Conversational AI is trending and preferred communication tool for businesses. We look a...
We look at different types of customer support and how to go about selecting the best op...
Travel agencies need to be prepared when the industry opens up again. We discuss the cus...
The appropriate implementation of conversational AI in the insurance industry can help s...
In a study, 81% of travel respondents considered it very important for brands to provide...
According to a study, more than 12,000+ consumers have used either voice or chat assistan...
Ecommerce businesses today are the cusp of something extraordinary. As the pandemic take...
Customer experience (CX) is the result of every interaction a customer has with your bus...
Here we discuss how you can gain the first-mover advantage during the pandemic by buildi...
On March 15th, India registered an unhappy coronavirus milestone - 100 positive COVID-19...
Don’t let this pandemic halt your business. Want to know how you can keep up? Then, le...
The need for WhatsApp chatbots
Whatsapp Chatbots have successfully revolutionized ...
We have an updated version of this blog! Here's the 2021 guide: WhatsApp Bot - A Guide f...
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