Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Tag: Conversational AI
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
On March 15th, India registered an unhappy coronavirus milestone - 100 positive COVID-19...
Don’t let this pandemic halt your business. Want to know how you can keep up? Then, le...
The need for WhatsApp chatbots
Whatsapp Chatbots have successfully revolutionized ...
We have an updated version of this blog! Here's the 2021 guide: WhatsApp Bot - A Guide f...
Talking to Samuel Gier, vice president of customer experience at Milkbasket, you get th...
In this blog post, we will be discussing the best alternatives for Chatbot4u.
Like we pub...
If you're running an e-commerce store, you don't need me to tell you that it's a difficu...
Real Estate the world over is booming. And, the Real estate chatbot is the n...
Context is one of the most important facets of a holistic conversation. Here are the fol...
Converse