Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: Conversational AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Talking to Samuel Gier, vice president of customer experience at Milkbasket, you get th...
In this blog post, we will be discussing the best alternatives for Chatbot4u.
Like we pub...
If you're running an e-commerce store, you don't need me to tell you that it's a difficu...
Real Estate the world over is booming. And, the Real estate chatbot is the n...
Context is one of the most important facets of a holistic conversation. Here are the fol...
Converse