Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: covid-19
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Running an eCommerce business involves juggling various tasks, from marketing and invent...
With the uncertainties hovering high and the world transforming to locked economies due ...
Travel agencies need to be prepared when the industry opens up again. We discuss the cus...
We are nine months into 2020, the year which promised big things. Instead, we are living...
2020 has been a rough year for luxury retailers and producers. Brands will have to rapidl...
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