Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: customer support
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Welcome to the future of customer service! In a world where personalised interactions ar...
Introducing the G2 Winter 2024 Report – Verloop.io is on cloud nine as we announce our ...
Since shopping has been easier than ever since it is accessible with a click of a finger...
Did you know that increasing customer retention rates by just 5% can boost profits by a ...
Generative AI is at the vanguard of technological evaluations of recent developments in ...
Did you know that the BFSI Conversational AI market is set to reach a staggering $32.62 ...
G2's Fall 2023 Report is here, and Verloop.io is again making waves in the industry. We a...
A report from Achieving Customer Amazement claims that one in every four c...
Did you know? According to a study conducted by PwC, a staggering 86% of customers are w...
Live chat support has emerged as one of the most efficient techniques for customer reten...
Businesses worldwide always look for ways to stay ahead of their competition and improve...
In this report we have analysed over 20M+ incoming chats across India, MENA and SEA re...
Agents are overburdened with a long list of tickets to resolve. This is why Conversation...
There’s no reason why any customer support experience should be hindered, for you and ...
Converse