Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Tag: customer support
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Did you know that increasing customer retention rates by just 5% can boost profits by a ...
Generative AI is at the vanguard of technological evaluations of recent developments in ...
Did you know that the BFSI Conversational AI market is set to reach a staggering $32.62 ...
G2's Fall 2023 Report is here, and Verloop.io is again making waves in the industry. We a...
A report from Achieving Customer Amazement claims that one in every four c...
Did you know? According to a study conducted by PwC, a staggering 86% of customers are w...
Live chat support has emerged as one of the most efficient techniques for customer reten...
In this report we have analysed over 20M+ incoming chats across India, MENA and SEA re...
Agents are overburdened with a long list of tickets to resolve. This is why Conversation...
There’s no reason why any customer support experience should be hindered, for you and ...
It is no secret that customer satisfaction is imperative for any business to thrive and ...
Being a platform with massive traffic, this is the best opportunity for businesses to us...
Omnichannel support integrates multiple customer engagement channels to provide a seamle...
Customer support has evolved from the traditional help desk to a multi-dimensional suppor...
Your landing page needs a chatbot.
Why?
It’s the one page where your ...
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