Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: FinTech
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
How many “callback tomorrow” promises have your agents logged this month?It’s June a...
This case study is in collaboration with Jar and Meta. For more information, check out he...
Banks are some of history's premier institutions. Built on trust and efficiency, the ban...
Dinesh Pai, in his 8+ years career, has honed many roles and comes with expertise in Bus...
Dinesh Pai, in his 8+ years career, has honed many roles and comes with expertise in Bus...
Akshat Saxena is the Co-founder of ePayLater, the platform that has scaled to become one...
Akshat Saxena is the Co-founder of ePayLater, the platform that has scaled to become one ...
Darshan Bathija is the co-founder and CEO of Vauld (previously Bank of Hodlers), wi...
Darshan Bathija is the co-founder and CEO of Vauld (previously Bank of Hodlers), w...
Fasih Abbas heads the Customer Success team of Cashfree and has an overall experience of...
Fasih Abbas heads the Customer Success team of Cashfree and has an overall experience of...
Fasih Abbas heads the Customer Success team of Cashfree and has an overall experience of...
Fasih Abbas heads the Customer Success team of Cashfree and has an overall experience of...
Sameer Nagpal is a strategy and operations leader in the servicing industry with over 13 ...
Sameer Nagpal is a strategy and operations leader in the servicing industry with over 13...
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