Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Tag: healthcare
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
We chat about the different uses of AI Agents and Chatbots. In this blog, we discuss the ...
Voice AI in healthcare refers to the use of voice-enabled tools powered by AI to ease pati...
Since the onset of the pandemic, the demand for diagnostic centres has surged significantl...
The insurance industry in the MENA region has witnessed tremendous growth because of fore...
Even Health is rewriting the narrative in the realm of health technology, where comprehe...
A crucial lesson we gleaned from the pandemic was the absence of a robust system for faci...
Healthcare is a delicate business. However, the rapid development of artificial intellig...
Chatbots applications for industries have been the technological talk of the town. Over ...
Let's discuss the elephant in the room. That is the looming effect of COVID-19 on the big...
Introduction
Aslam Sheikh and why humans are better with bots
MediBuddy's Head of C...
Introductions
Aldin Ambosta and why a personalized Customer Experience is key
Aldin...
Converse