Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: live chat
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
When it comes to conversational AI vs live chat with human as a customer support option, ...
Since shopping has been easier than ever since it is accessible with a click of a finger...
Live chat support has emerged as one of the most efficient techniques for customer reten...
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