Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: voice AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Discover the cutting-edge innovations revolutionizing education in our exciting eBook!
...
Over the past decade, artificial intelligence has transformed numerous industries, optimi...
Call centres are way ahead of the time when they had no choice but to work around proble...
Voice-based conversational AI solves customer queries by providing relevant answers. It e...
Speech recognition is difficult to implement in real-time environments. We list the probl...
Converse